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Support center

Ligtas na gabay sa pag-install ng laro, sa iyong account, at sa pakikipag-ugnayan sa koponan.

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Account help

Registration, password recovery, active sessions, and linked game accounts.

Open control panel

Common questions

Before opening a request

These answers reflect the current pre-launch state and will be expanded as services come online.

Where should I download the client?

Use only the official Downloads page or links posted by verified staff of this server.

Why does the game show maintenance?

Maintenance can mean preparation, a patch being applied, or a temporary service window. Check the latest news and official community notices.

Can I create an account now?

Yes. Register on the site, confirm the verification mail, and your game account is created with the same credentials. Sign-in, password changes and session revocation are all available from the control panel.

I already have a game account. Do I need a new one?

No. Register on the site with your existing game ID and its current game password, and a website account is activated for it.

What information should a support request include?

Include the issue, when it occurred, relevant screenshots, and your character name when safe. Never send your password or private recovery codes.

Direct assistance

Still need help?

Signed-in players can open a tracked request from the control panel. A public support address has not been published yet -- until it is, do not send account information to unofficial addresses or private messages.

Open a support request